Privacy Policy

1. About Us

At Cornerstone Pain & Wellness (referred to as "CPW," "we," "us," or "our"), we specialize in chiropractic care and wellness solutions. Located in Katy, Texas, we address a variety of conditions, including low back pain, sciatic pain, migraines, and more, aiming to enhance our patients' quality of life.

Mailing Address: 2770 FM 1463 Suite 101B Katy, TX 77494
Email: info@katyspine.com

2. About This Privacy Policy

Your privacy is a top priority at CPW. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services, which include our website, mobile apps, and in-office experiences (collectively, the “Services”). Please review it carefully.
If you have any questions or concerns about this policy, contact us at info@katyspine.com.

3. Information We Collect

We collect the following types of personal information:

  • INFORMATION YOU PROVIDE
    • Contact Information: When scheduling appointments, subscribing to newsletters, or contacting us, we collect your name, email address, phone number, and mailing address.
    • Payment Information: If you make payments online or in the office, your payment details will be processed by third-party payment providers, as governed by their privacy policies.
    • Health Information: Information you provide during consultations or through our online intake forms, including your medical history and symptoms, is collected to personalize your care.
  • AUTOMATICALLY COLLECTED INFORMATION
    When you use our website or apps, we collect data such as:

    • IP addresses
    • Browser and device type
    • Pages viewed and time spent on our site

4. How We Use Your Information

We use your personal information to:

  • Provide and improve our services, including scheduling, treatment, and billing.
  • Communicate with you about appointments, care plans, and updates.
  • Send marketing messages (only if you’ve opted in).
  • Conduct research and analysis to enhance patient outcomes.

5. Sharing Your Information

We may share your information:

  • With Service Providers: For tasks such as payment processing, data storage, and marketing.
    As Required by Law: To comply with legal obligations or enforce agreements.
  • For Business Transactions: If CPW merges with or is acquired by another company.

6. Your Marketing Choices

You may opt out of receiving promotional emails or texts at any time by using the unsubscribe link provided in our messages or contacting us at info@katyspine.com. Non-promotional communications, such as appointment reminders, will still be sent.

7. Data Retention

We retain personal information only as long as necessary for our services and legal obligations. After this, your data is securely deleted.

8. Security of Your Information

We implement administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. International Data Transfers

If you are accessing our services outside the U.S., your information may be transferred to the U.S., where it is subject to U.S. privacy laws.

10. Updates to This Privacy Policy

We may update this policy occasionally. Please review it periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, reach out to us at:

Cornerstone Pain & Wellness
2770 FM 1463 Suite 101B Katy, TX 77494
info@katyspine.com

Cornerstone Pain & Wellness may collect your mobile phone number when you submit a form, use our chat widget, request an appointment, call our office, or otherwise opt in to receive communication from us.

If you opt in to receive text messages, we may send messages related to appointment scheduling, appointment reminders, missed-call follow-up, clinic updates, patient education, reactivation outreach, and occasional offers. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling, communication platforms, analytics, or other business operations, is permitted only as necessary to provide services to Cornerstone Pain & Wellness. SMS opt-in data and consent will not be shared with any third parties.